Limited Lifetime Warranty Policy
Thank you for choosing Nova Lighting! We are dedicated to delivering top-quality products designed to illuminate your life. Please review our Limited Lifetime Warranty Policy to understand the benefits and responsibilities it entails.
Coverage Period:
Our Limited Lifetime Warranty covers any defects in materials or workmanship found in Nova Lighting products for the duration of the product's life.
Coverage Details:
Defective Materials or Workmanship: Nova Lighting products are warranted to be free from defects in materials and workmanship for the life of the product under normal usage.
Remedy:
In the event of a defect covered by this warranty, we will, at our discretion, repair or replace the product. This warranty excludes damages resulting from normal wear and tear, misuse, neglect, or unauthorized modifications.
How to Claim Warranty:
To initiate a warranty claim, please reach out to our customer service team. Provide proof of purchase, a detailed description of the issue, and any relevant documentation, including photographs. Please note that you must be the original owner of the product and retain the original purchase receipt to be eligible for warranty claims.
Shipping Costs:
Customers are responsible for shipping costs associated with returning the product to us. We will cover the cost of shipping the repaired or replacement product back to you.
Limitation of Liability:
Our liability under this warranty is limited to the repair or replacement of the defective product. We are not liable for any incidental or consequential damages, such as loss of use, loss of profits, or any other economic losses.
Exclusions:
This warranty does not cover damages or defects resulting from negligence, accidents, misuse, unauthorized modifications or repairs, or failure to follow product instructions.
Disclaimer:
This Limited Lifetime Warranty is the sole and exclusive warranty for Nova Lighting products. No other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose, are provided. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or country to country.